OUR BUSINESS

OUR PURPOSE,
VISION, MISSION
AND CORE VALUES

OUR PURPOSE

Our purpose is to make lives better. We passionately dedicate ourselves to making saving a way of life, to enable more and more people to improve their well-being.

OUR VISION

To be the social security provider of choice.

OUR MISSION

To be a relevant partner to our members through continuous innovation in provision of social security.

CORE VALUES

  • Innovation
    We are a robust organisation that is always looking for new ways of delivering value to our members.
  • Customer centric
    We are committed to achieving higher levels of customer satisfaction through continuous improvement in our services.
  • Efficiency
    We promise to continuously collaborate with stakeholders to discover and apply safer, better, faster, and more cost-efficient ways to provide services that our customers value.
  • Integrity
    We commit to be ethical and honest to inspire trust by matching our words to our actions.
  • Teamwork
    We are committed to developing and maintaining healthy internal relations that harnesses respect, positive attitude, and open mindedness in order to meet the demands of our customers.